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The branch General Manager is responsible for managing all administrative, personnel and operational matters. This includes supervising and in some cases producing events, managing union and nonunion personnel and issues, operations, cost controls and inventory. Must have the ability to meet administrative deadlines despite a busy environment. Responsible for generating revenue, estimating, negotiating and executing contracts. Responsible for leading, directing and delegating work, motivating team member’s performance, addressing performance issues and providing occupational guidance, training and support. Relationship management includes developing and fostering cohesive relationships with employees, facilities, partners, clients, customers and exhibitors.

Essential Duties & Responsibilities:

1. Strong leadership, sales, marketing, organizational, financial and operational management skills and accountability
2. Maintain and foster existing relationships and establish new facility, client, decorator partner, production and show organizer relationships
3. Develop, establish and drive new business, forecast revenue and expenditures and implement plans for revenue growth
4. Prepare estimates and negotiate contracts and terms with clients, vendors and unions
5. Establish, implement, monitor, and analyze financial data and reporting systems
6. P&L responsibility and accountability
7. Motivate, lead and evaluate staff which includes union and non-union employees, administrative and event production personnel
8. Communicate and partner with the corporate office regarding administrative and human resource policies and procedures
9. Identify process improvements and implement solutions


1. Minimum 10 years personnel and event management experience 2. Must possess excellent managerial, writing, organizational, interpersonal and sales skills with proven leadership ability 3. Proven financial, business, decision making and employee management skills 4. Ability to forecast revenue, estimate, write and negotiate contracts and job cost 5. Experience negotiating contracts with unions and managing union employees 6. Must possess strong business acumen, a strong work ethic, high energy, enthusiasm and a passion for the trade show/special events industry 7. Ability to travel within the branch service area and work a flexible schedule 8. Electrical experience is preferred

Other Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Bachelor’s Degree from an accredited college or university and/or ten years of related industry experience in the tradeshow, event, exposition, conference, convention, exhibit, or hotel business.

Language Skills:

Ability to read and interpret documents such as procedure manuals, work instructions, software manuals. Ability to write routine reports and correspondence. Ability to speak and communicate well with co-workers and customers.

Mathematical Skills:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with issues involving several concrete variables in standardized situations.

Other Skills and Abilities:

Must be familiar with current software packages such as Microsoft Word, Excel and Outlook. Ability to pay attention to detail while working in a fast-paced office and convention center, hotel or fairground environments.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals may need to sit or stand for long periods of time and as needed. May require walking primarily on a level surface throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. Proper lifting techniques required. May include lifting up to 25 pounds of files on occasion.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The performance of this position may occasionally require exposure to cold and hot temperatures, depending on the job location (convention center, hotel or fairgrounds). For the most part the typical office environment includes ambient room temperatures, lighting and traditional office equipment.


Working early mornings, evenings, weekends and holidays is required to prep and service events. Due to the last minute nature of the work schedules are subject to change with very little or no notice.


The amount of travel is dependent upon the business need.


Reliable transportation is required due to varied hours and work locations.

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